1. About this policy
This policy explains how SaaS Holic Social, an internal tool of SaaS Holic, S.A., handles personal data. Its only purpose is to publish SaaS Holic's own content on the company's pages on Facebook, Instagram and LinkedIn, and to see how those posts perform. It is not an app for the public: nobody signs in to it, and it is not offered to other companies or people.
2. Who is responsible
SaaS Holic, S.A. (Clayton, Ciudad del Saber, Panama) is the controller of the data described here. Meta Platforms and LinkedIn are responsible for their own networks under their own policies (Meta, LinkedIn).
3. What data it handles
- Our own content: the texts, images and videos we publish, and the reach figures the networks give for them (for example views, reactions and shares, in totals).
- What people leave on our posts: public comments and reactions, with the public name and profile that the network shows next to them. We read them to answer and to understand what interests our audience.
The tool does not read private messages, does not access anyone's friends or followers list, and does not collect data outside our own posts.
4. Why it is used and on what basis
- To publish and schedule our own posts. Basis: our legitimate interest in presenting our company and products.
- To answer comments and measure the reach of our posts. Basis: our legitimate interest, and the fact that the person chose to comment publicly on our page.
We do not use this data for advertising, do not build profiles of anyone and make no automated decisions about people.
6. How long the data is kept
Comments and reactions stay on the network for as long as their author or the network keeps them; we do not copy them to our own systems except, briefly, to answer them. Reach totals are kept in internal reports for as long as they are useful to compare our posts.
7. How to delete your data
To remove what you left on one of our posts, delete the comment or reaction on Facebook, Instagram or LinkedIn: it disappears from the network and from what the tool can see. If you want us to confirm that we hold no copy, or to remove one, write to info@saas-holic.com with the subject «Delete my data · SaaS Holic Social», the network and your public profile name. We answer within 10 business days.
8. Your rights
You can ask to access, rectify, cancel (delete) or object to the use of your data, or receive it in a portable format, by writing to info@saas-holic.com. Requests are answered within 10 business days, as Panamanian Law 81 of 2019 requires. If you are not satisfied, you can complain to Panama's data protection authority (ANTAI), antai.gob.pa.
9. Security
The keys that let the tool publish are kept on a company server, readable only by the account that runs it, are never shared, and can be revoked at any time from Meta and LinkedIn. Every post is reviewed and approved by a person at SaaS Holic before it goes out.
10. Minors
Our pages are aimed at businesses and professionals, not at minors. We do not knowingly process data of minors; if you believe we have, write to us and we will remove it.
11. Changes and contact
We will publish any change on this page with a new version number and effective date. For questions about this policy, write to info@saas-holic.com.